Frequently asked questions
Questions about Scrubbr.ai, answered
Scrubbr.ai is one place for your email, chat, calendar and meeting notes. These are the questions people ask about setup, privacy, integrations and pricing.
7 days free·Cancel anytime
Getting started
What is Scrubbr.ai?
Scrubbr.ai is one place for your email, chat, calendar and meeting notes. It reads your connected accounts, shows you what needs you today, drafts replies for you to approve, and quietly handles the rest. See the features for the detail.
Does Scrubbr.ai replace Gmail, Slack, or Granola?
No, and we don't want to. Scrubbr.ai is the calm front door. Your email still lives in Gmail, your messages in Slack, your notes in Granola. When you want to dig into a thread in its native app, one click takes you there.
How long does it take to get set up?
Minutes. Connect your accounts and Scrubbr.ai starts ranking from your existing history right away. No rules to write, no folders, no training period. If you can use Gmail, you can use Scrubbr.ai.
Is there a free trial?
Yes. You start with 7 days free, and no card is needed. You can cancel anytime. When the trial ends, you need a paid plan to keep using Scrubbr.ai. See pricing.
Which devices does Scrubbr.ai run on?
The plan includes Mac, web and iOS.
Using Scrubbr.ai
How does Scrubbr.ai know what needs me?
Scrubbr.ai reads your email, chat, calendar and meeting notes and ranks what it finds into priority tiers. The messages that need you float to the top, and the rest is handled. There are no rules to write and no folders to sort. See the AI inbox assistant.
Does Scrubbr.ai write replies for me?
Yes. Tell Scrubbr.ai what to say by voice or in one line, and it writes the reply with full context from email, chat, calendar and notes. The draft sits in front of you, ready to send with one click. See AI email drafts.
Can I use Scrubbr.ai by voice?
Yes. The voice assistant is included in the plan. Ask what needs you and get an answer with the receipts. Then say what to do about it: drafts, replies and calendar moves, done the moment you confirm. See the voice assistant.
Does Scrubbr.ai take meeting notes?
Meeting notes and pre-meeting briefs are included in the plan. Scrubbr.ai also connects to Granola, Fireflies, Otter and Fathom as meeting-notes sources, and gathers the promises you made in email, chat and meeting notes into one list. See meeting notes and action items.
What can the AI see, and what can it send on its own?
Scrubbr.ai asks only for the access it needs to read, label and reply for you, and we never train on your data. Nothing is sent to anyone without your explicit approval: anything Scrubbr.ai composes sits in front of you, in your voice, ready to send with one click. The only things it does on its own affect just your own account, like applying its labels in Gmail, and every one of them is reversible. Read more on the security page.
How is this different from Superhuman or Shortwave?
Those tools make email faster. They're still email apps. Scrubbr.ai sits across email and chat and calendar and meeting notes, decides what needs you today, and quietly handles the rest. Superhuman makes you faster. Scrubbr.ai makes you done. See the comparison pages.
Integrations
Which apps does Scrubbr.ai connect to?
Scrubbr.ai connects to Gmail, Outlook, Slack, Google Chat, Microsoft Teams, Google Meet, Google Calendar, Outlook Calendar, Zoom, Granola, Fireflies, Otter, and Fathom. All integrations are included in your plan at no extra cost. See all integrations.
Does Scrubbr.ai connect to HubSpot, Salesforce or WhatsApp?
Not yet. HubSpot, Salesforce and WhatsApp are coming soon. If your company needs custom integrations with a CRM or internal tools, ask about the Enterprise plan.
Does Scrubbr.ai use a Slack bot?
No. Scrubbr.ai uses your personal Slack user token, not a bot token. Messages you send through Scrubbr.ai appear in Slack under your name, indistinguishable from a message you typed in Slack itself. There is no scrubbr-bot installed in your channels. See Slack.
Privacy and security
Does Scrubbr train AI on my email?
No. Scrubbr does not use your content to train AI models. Every model request is routed only to providers whose data policies prohibit training on it. Read more on the security page.
Is Scrubbr SOC 2 certified?
Not yet. Scrubbr is not yet SOC 2-attested. A SOC 2 Type I audit is engaged with TAC Security, and the letter of engagement is available on request. Scrubbr has completed Google's CASA Tier 2 security assessment for restricted Gmail scopes, with the accredited assessor's Letter of Validation issued in August 2026, and its security program is aligned to NIST SP 800-171 Rev. 2. When the SOC 2 report is issued, the security page will be updated and the report will be available under NDA.
Where is my data stored?
Application data and customer data are stored in Supabase (managed Postgres on AWS) in a US region (us-west-2). Data is encrypted in transit (TLS 1.2 or higher) and at rest (AES-256 with provider-managed keys). See the security page for the full detail.
Does Scrubbr.ai store my attachments?
No. Scrubbr.ai records only an attachment's filename, type and size. When you open an attachment, it is fetched from the source system and handed to your browser without a copy being kept. Attachment content is never sent to an AI model. The one exception is small images embedded inline in an email's body, which are stored as part of that message.
Can Scrubbr.ai staff read my messages?
We access the contents of your messages only with your explicit approval, except where we must act on a security incident or a legal obligation. We have not built any internal tool for reading customer messages. See how access works on the security page.
How do I delete my data?
You can delete your account from Settings at any time; deletion is immediate. Verified deletion requests by email, and deletion after a contract ends, are completed within 30 days, except where retention is required by law. You can also set a shorter retention window in Settings, from 30 days to 10 years.
Pricing and billing
How much does Scrubbr.ai cost?
One plan, everything included: $25 per seat per month billed monthly, or $20 per seat per month billed annually ($240 billed once a year). You start with 7 days free, no card needed. See pricing.
How is the pricing so low? Aren't competitors $30-50?
They are. We're a small, opinionated, founder-built team, and we'd rather be the obvious choice for everyone than the prestige choice for a few. One plan, everything included: $25 per seat per month, or $20 per seat per month billed annually. Start with 7 days free, no card needed.
Can I cancel any time?
You can cancel any time from your account settings. Cancellation takes effect at the end of your current billing period. Fees are charged in advance and are non-refundable except where required by law.
Is there a plan for companies?
Yes. Enterprise is a custom plan: Scrubbr, fitted to your company's tools, knowledge and security. See the Enterprise page, or talk to us.
Where to read more
- Pricing$25 per seat per month, or $20 billed annually. 7 days free.
- EnterpriseA custom plan fitted to your company's tools, knowledge and security.
- Security and privacyWhere your data lives, who can see it and how it is protected.
- FeaturesInbox, drafts, search, action items, meeting notes and voice.
- IntegrationsGmail, Outlook, Slack, Teams, Google Chat, Zoom and more.
- CompareHow Scrubbr.ai differs from other AI inboxes.
Still have a question?
Email sales@scrubbr.ai and we will get back to you. For security questions, write to security@scrubbr.ai.