For sales and customer success

Reply to every customer with the right fact in it

Scrubbr helps sales and customer success reps reply to customers faster, because it writes the answer with the price, the date and the promise already in it, from your CRM, your knowledge base and your call notes. Hold Option in the reply, say the point in a few words, and read the draft before you send it.

Download for Mac

macOS 13+·Windows 10+·Free for 3 days, no card

Updated

A day in writing

A day of replies that each need a number

A rep writes all day, and each answer waits on a price, a date or a promise.

Where a rep writes and what they write
WhereWhat you write
GmailA reply to a prospect who asks for a price and an integration. A follow-up after a demo. A reply to an unhappy customer.
SlackAn answer to an AE: "What did they say about renewal on the last call?" A handoff note to the CSM after a deal closes.
HubSpotNotes on the deal after the call.
ZendeskAn answer to a support question from a customer.
Google DocsA proposal for a renewal.
LinkedInA reply to a prospect who answered your message.

The fact is never in the reply box. It is on the price sheet, in the call notes or in the last email.

Top jobs

The jobs Scrubbr takes

Five writing jobs, from the CRM to the chat channel.

  • Follow-ups that know the deal

    You hold Option in the email and say the point, and Scrubbr uses what your team recorded in HubSpot about the person.

    See HubSpot
  • Customer replies from the account

    Scrubbr reads the account history in Salesforce and writes the reply in Outlook, Slack or Teams.

    See Salesforce
  • Follow-ups after demos and calls

    You open a new email and say who it is for, and Scrubbr writes what was agreed and who does what from your meeting notes.

    See meeting follow-ups
  • Answers about prices and plans

    Scrubbr takes the price sheet, the discount rules and the FAQs from your knowledge base.

    See the knowledge base
  • Quick answers to the team

    Scrubbr finds the fact in your threads and writes a short message that fits the chat.

    See Slack and Teams messages

Worked example

Two questions, one answer

Greg asks Jess for a price for 25 seats and whether Routewell works with Outlook.

In Gmail

You say

optionAnswer both. Give him the price for 25 seats, monthly and yearly, and tell him yes on Outlook.

Scrubbr finds

  • Gmail · Greg's email
  • Knowledge base · the price sheet and discount rules
  • Knowledge base · the integrations list
  • HubSpot · what your team recorded about Harbor & Pine

Gmail · Reply

Hi Greg,

Thanks for asking. For 25 seats on the Team plan, the price is $750 a month, or $600 a month if you pay yearly ($7,200 a year).

And yes, Routewell works with Outlook, so your crews' jobs show up in their Outlook calendars. Happy to set up a short demo if that helps.

Best,
Jess

Example only. The people, company and facts are invented.

When it clicks

The price and the answer, in one pass

It clicks on a two-part question. A prospect wants a price for a team and an answer on Outlook, and you would normally open the price sheet, a calculator and the integrations page. Hold Option in the reply and say "answer both", and the price and the answer are in the draft, written in your words. You check the numbers and send.

Questions

Sales questions

Is customer data safe?

You choose which tools to connect. Scrubbr never reads password fields or other windows, and our Trust page has the full security documentation.

What if it sends the wrong price?

Scrubbr never sends for you. It takes the price from your knowledge base, and you read the draft and check the numbers before you send it.

Does it read our CRM?

Yes, HubSpot and Salesforce, if you connect them. You choose which tools to connect.

My notetaker already writes a summary.

A summary is not the email. If your notes are in Granola, Scrubbr turns them into the follow-up email: what was agreed, who does what and the next date.

I have a custom GPT with our pricing.

Put the price sheet and FAQs in Scrubbr's knowledge base, and Scrubbr uses them in any app you write in. Our list of AI writing tools shows what else is out there.

My company picks our tools.

Your IT admin can approve Scrubbr for everyone at once, and each rep has their own seat.

Reply with the right number in seconds

Download Scrubbr, connect your inbox and your CRM, and answer your next customer with the facts in the draft.

Download for Mac

macOS 13+·Windows 10+·Free for 3 days, no card